Each of the online shoppers wonders what are the warranties that, having paid for the purchase, they will not run into frauds. After all, this, unfortunately, is not an uncommon thing today. We thought this through. Buying with us is simple and safe, because:
by clicking on the link of any presented brand, you go to the manufacturer’s website, see the email address, you can contact the manufacturer directly and clarify information about purchases made on our marketplace.
the “safe to buy on elfurs.com” logo, which is available on our website, can also be found on our partner websites. This means that they are on safe sources.
you pay directly to the account of the manufacturer you selected. We are not related to these funds. Settlement takes place directly and not through intermediaries.
if you have chosen branded types of fur, such as BLACKGLAMA or BlackNAFA, then you will receive a product with all the confirming labels and documents.
we are official partners of the Greek Fur Association.
we are in touch with you throughout the process of making your order. We help you make a choice directly from the manufacturer, determine the style, size, colour, length, take into account all the subtleties and nuances. We are at your service and are close at all stages: product selection, placing an order, manufacturing quality control, delivery to your doors.
You have the right to return the product, if it does not suit you, within 5 (five) days from the date of delivery. In this case, the return of the goods is carried out by the forces and at the expense of the buyer. The product must not be used, the appearance, labels and packaging must be saved. We guarantee a full refund of the money paid for the product after we receive the returned product and check it. Please note that products made to order, products with changes made at the request of the buyer (colour, length of the product, sleeve length, type of collar, etc.) are not subject to exchange or return. In case of a refund, please contact us in advance in any way that is convenient for you. Contacts are in the "Contacts" section.
It is very important for us that you are satisfied with the made purchase. That is why we always advise each buyer personally during the order process, and each product undergoes strict quality control before being sent to the buyer. Many years of experience in this area allows us to do this confidently and professionally. As for pricing, we avoid a long chain of intermediaries. Buying from us, you buy directly from the manufacturer. We greatly value the reputation of our marketplace and make every effort to ensure that you are satisfied.
Kind regards, Elfurs.com