Welcome to www.elfurs.com! There are some rules which our visitors must follow when using our Website, so please read our Terms and Conditions of Use carefully.

This Website is brought to you by “ELFURS” LTD, and all rights, including copyright, in the content of the Website, is owned or controlled by “ELFURS” LTD, Company number 206231126 and registered office address BULGARIA, Sofia 1000, Sofia District (Capital) Capital Municipality, "Vazrazhdane’’ Region, 55 Alexander Stamboliyski Blvd., floor 4, office 9B.

“ELFURS” LTD provides access to the Website and sells its products to you subject to the Terms and Conditions of Use set out on this page and the Terms and Conditions of Sale which follow.

ACCESS TO THE WEBSITE

We will do our utmost to ensure uninterrupted availability of the Website and those transmissions will be without errors. However, due to the nature of the Internet, this cannot be guaranteed. It is your responsibility to evaluate the information and content provided on the Website. Your access to the Website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

PRIVACY POLICY

Please ensure that you read our Privacy Policy to learn about what personal information we collect at the Website, how we handle it and for what purposes we use it.

SALES TERMS

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our notice for further information. In order to contract with “ELFURS” LTD, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. “ELFURS” LTD retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

ORDER CONFIRMATION

When you place a final order, you will receive an email containing a full description of the characteristics of your order and confirming receipt of your order. This email will only be a confirmation and will not mean acceptance of your order. The contract between us will be concluded only when you make a full prepayment for the goods. For more information about the terms and conditions of the order, see the section "How to order".

PRICING AND AVAILABILITY

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. 

The prices quoted on this Website are final prices (WITHOUT VAT).

We are not responsible for any changes in currency value or conversion rates that your bank or credit card company may use when charging in your country’s currency.

We will endeavour to deliver all products you have ordered in a timely manner.

DELIVERY

All products purchased from the Website are made pursuant to a shipment contract. This means that the risk of loss for such products passes to you upon our delivery to the carrier. If you have received your Order Confirmation Email but your products have not arrived within a timely manner, please contact us and we will do our best to assist. 

For more information about the terms of delivery, see the section " Delivery

CUSTOMS

When ordering products from the Website for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you as we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information.

Additionally, please note that when ordering from the Website, you are considered the importer of record and must comply with all laws and regulations of the country in which the products are received. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

“ELFURS” LTD will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

RETURNS AND REFUNDS

If for any reason you are not happy with our products, please follow our returns procedure, so that we can assist you in the exchange or refund of your order. “ELFURS” LTD reserves the right to reject the return of products that are not returned in accordance with our Returns Procedure. We may request that you pay for the shipping of such goods back to you. Our Returns Procedure does not affect your statutory rights. For more information see the section "Refund Policy”.

PAYMENT

We accept card payments by Visa, MasterCard, American Express and several local payment options. Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

COLOURS

We have made every effort to display as accurately as possible the colours of our products that appear on the Site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.

CHANGES

We reserve the right to make changes to our Website, policies, and these Terms and Conditions of Sale at any time. Your usage of the Website and your orders will be subject to the policies and Terms and Conditions of Sale in force at the time that you use the Website or that you order products from us unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of the provisions of these Terms and Conditions of Sale are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of the remaining conditions.

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